·       Flexible schedule - able to workdays, evenings, weekends

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.

We look forward to receiving your application

Report to: Housekeeping Manager/Assistant Housekeeping Manager/Housekeeping Supervisor

Department:      Housekeeping

Hours: As required

Primary Function:    The Housekeeper/Room Attendant is responsible for upholding the highest standards of cleanliness and guest service in all guest rooms. This role demands attention to detail, a commitment to excellence, and a friendly, courteous approach to guest interactions. The position is vital in creating a welcoming, comfortable, and safe environment for our guests.

Duties and Responsibilities:

• Clean, sanitize, and prepare rooms to company standards.
• Make beds, replace linens, remove trash, and refresh amenities.
• Vacuum, mop, dust, and polish furniture and fixtures
• Identify and report maintenance needs or safety hazards.
• Report Lost & Found items.
• Manage laundry, garbage, recycling, and cleaning supplies.
• Prepare cleaning equipment and restock carts at end of shift.
• Support team members in completing shared workloads.
• Provide excellent customer service and exceed guest expectations.
• Comply with all safety procedures and protocols.
• Other duties as assigned.

Requirements/Experience:

• Previous experience in housekeeping is preferred but not mandatory.
• Exceptional attention to detail and customer service orientation.
• Ability to stand, bend, lift up to 30 lbs., and perform physical tasks.
• Professional team player with problem solving abilities.
• Responsible, punctual, and dependable.
• Willing to work flexible hours in all weather conditions.

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.

We look forward to receiving your application

Position:           

Food & Beverage General Support

Report to:

Food & Beverage Manager/Banquet Manager/Food & Beverage Supervisor

Department: 

Food & Beverage

Hours:              

As required

Primary Function: To support servers through clearing, serving, anticipating guest needs. To maintain high standards of hospitality, presentation and cleanliness.

Duties and Responsibilities:

•        Clear dishes; serve food and water timely.

•        Relay orders, dietary requests to servers

•        Assist servers on busy days with table resets, prep, teardowns.

•        Assist in general duties during high volume periods with reservations.

•        Attend to guest requests with care and urgency.

•        Keep the restaurant area tidy, stocked and organized.

•        Comply with appearance standards per employee handbook.

•        Adhere to safety regulations and Service Excellence principles.

•        Perform additional duties as assigned.

Requirements/Experience:

•        Restaurant customer service experience preferred.

•        Responsible with ability to multi-task effectively • Guest focused with polished communication skills.

•        Strong communication and teamwork capabilities.

•        Physical ability for prolonged standing, lifting up to 30 lbs.

•        Open availability – able to work variable shifts. 

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.

We look forward to receiving your application

Duties and Responsibilities:

• Responsible for schedules for complete Bell team
• Main point of contact for the Bell team
• Responsible for completing Bell team Payroll.
• Ensuring the team is following all health and safety procedures are followed in operated vehicles.
• Ensuring the cleanliness of the shuttles
• Overlooks initial impressions of guests open arrival from the bell greeter.
• Enforcing proper staff etiquette when using bell vehicles
• Overlooks that all maintenance of vehicles is upkept and passed on to maintenance accordingly.
• Ensuring the overnight parking lot is properly monitored during the day.
• Overlooks the guest experience from the overnight parking to the shuttle to the luggage drop off.
• Overlooks the completion of license plate numbers being tracked on arrival.
• Overlooks the completion of luggage tags at the bell hut & dropped at room in a timely manner.
• Communicating to FD high volumes of arrivals on site & any other important information regarding the guests or service
• Responsible for decisions on approved unauthorized vehicle access on the bridge
• Responsible for all bell related duty requests for BEO’s & events

Summer Seasonal Additional Duties and Responsibilities (May-October)

• Ensuring all duties for bell are completed for overnight tours.
• Ensuring the completion of overnight tour room drops
• Assigning overnight tour rooms and communicating to Front desk of any changes
• Responsible for routing of all overnight tours
• Tasked as the main point of contact for overnight tours leaders during their stay and post stay.
• Responsible for meeting overnight tour leaders upon arrival 
• Responsible for tagging and dropping off all overnight tour bags.
• Communicating needed room drops to kitchen.
• Completing pre-arrival spreadsheets for tours
• Responsible for dropping off any missed bags.
• Charging all room drops and cash outs for overnight tours.

Requirements/Experience:

• Valid driver’s license with clean abstract
• Hotel front office operations experience preferred.
• Strong leadership, customer service and communication skills
• Sharp attention to detail and problem-solving abilities.
• Responsible, adaptable and works well under pressure.
• Can remain focused in fast-paced environment.
• Knowledge of Opera PMS an asset
• Physically capable with frequent standing and lifting.
• Flexible schedule – able to work days, evenings, weekends

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.

We look forward to receiving your application

• Clean and maintain staff housing common areas, including lounges, kitchens, bathrooms, and laundry facilities, ensuring they are tidy, hygienic, and well-stocked with necessary supplies.

• Perform deep cleaning of staff housing units when tenants depart, including thorough cleaning of kitchens, bathrooms, bedrooms, and living areas, ensuring units are ready for new occupants.

• Assist with basic maintenance tasks, such as replacing light fixtures, installing towel bars, repairing window screens, and painting, to keep staff housing in good condition.

• Report any major maintenance issues or safety concerns to the appropriate department for prompt resolution.

• Maintain an inventory of cleaning supplies and equipment, notifying the Housing Manager when items need to be reordered.

• Communicate effectively with staff residents, addressing any cleaning related concerns or queries in a professional and timely manner.

• Adhere to all company policies, procedures, and safety guidelines while carrying out duties.

• Perform other related tasks as assigned by the supervisor or management.

• Previous experience in a similar role is preferred.

• Knowledge of proper cleaning techniques and experience with cleaning equipment and products.

• Basic understanding of maintenance tasks and ability to perform minor repairs.

• Excellent time management and organizational skills, with the ability to prioritize tasks effectively.

• Strong attention to detail and commitment to maintaining high standards of cleanliness and safety.

• Good communication and interpersonal skills, with the ability to work well independently and as part of a team.

• Physically fit and able to lift, carry, push, or pull up to 30 lbs, as well as stand, kneel, bend, and walk for extended periods.

• Flexibility to work various shifts, including weekends and holidays, as needed.

• Ability to maintain confidentiality and handle sensitive information with discretion.

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.

We look forward to receiving your application